October Research’s most Frequently Asked Questions

I can’t login, what’s my username and password?
Call us at 330-659-6101 x805.

Will my subscription auto renew?
We do not set up subscriptions for auto renew and will only renew when requested by a subscriber. For security purposes, credit card information is not saved.

When will I receive my login information after purchasing a subscription?
During normal business hours, you will receive your information the same day. If outside of normal business hours, you will receive the next business day.

How can I transfer my subscription to someone else?
Call us at 330-659-6101 x805.

Who do I call for help logging into a webinar I purchased?
Call us at 330-659-6101 x 805.

When will I get the recording of the webinar I just ordered?
The digital download link will be emailed to you in 2-3 business days following the live webinar.

Where will the National Settlement Services Summit (NS3) be held and what are the dates?
Visit NS3thesummit.com for more information.

Where will the Women’s Leadership Summit (WLS) be held and what are the dates?
Visit OctoberResearchWLS.com for more information.

Where and how do I submit something for one of the publications? Click here to send an email with the information you would like to submit.

How do I request a reprint of an article? Click here to request a reprint.

What’s your mailing address?
October Research, LLC
3046 Brecksville Road, Suite D
Richfield, OH 44286