Survey Questions

Survey questions are developed to elicit uniform responses from certified residential and/or licensed real estate appraisers.

Volume I:  Appraisal Business Practices

1. How long have you been a professional appraiser?
2. Which professional organizations do you belong to?
3. Do you hold a professional designation?
4. If you do hold a designation(s) please specify:
5. How many employees does your firm/company have?
6. How many appraisal reports does your firm complete on a weekly basis?
7. What percentage of your business comes from each of these products?
8. What percentage of your work is for each of the following types of lending programs?
9. What type of clients do you market to?
10. What percentage of your work comes from each of these types of clients?
11. How do you market your business?
12. How often do you or your colleagues feel uncomfortable pressure to restate/adjust/change a property value?
13. On a scale of 1 to 5 with 5 being the most frequent how often do you or a colleague receive pressure to restate/adjust/change a property value from these specific markets?
14. How has the amount of pressure on you and/or your colleagues to restate/adjust/change a property value changed?
15. If you or a colleague were pressured to restate/adjust/change a property value on average what percentage change was made?
16. In your experience how often do appraisers in your market restate / adjust / change values when pressured to do so?
17. What ramifications have you or a colleague experienced by refusing to restate/adjust/change a value?
18. To your knowledge within the last 5 years has a client removed you from an “Approved Appraisers' List”?
19. If a client removed you from an “Approved Appraisers' List” did you receive a written statement of their policies for adding or removing appraisers including procedures for contesting their decision?
20. If a client removed you from an “Approved Appraisers’ List” what was the reason?
21. If a client removed you from an “Approved Appraisers’ List” what actions did you take to resolve the matter?
    
22. If you received a written statement of policies and procedures for adding or removing appraisers from an “Approved Appraisers' List” from the client were they fair and reasonable in terms of your ability to comply?
23. How widespread is removal from a client’s “Approved Appraisers' List” without advance notice?
24. If a client removed you from an “Approved Appraisers' list” were you successfully reinstated on the client’s 'Approved Appraisers' List”?
25. If a client removed you from an “Approved Appraisers' List” did the removal harm your business and/or professional reputation?
26. If you feel that pressure to restate / adjust / change a property value is a problem how can it be remedied?
27. How has the advent and acceptance of AVMs affected your business?
28. Do you think the use of AVMs will affect your business in the future?
29. Do you use AVMs as part of your valuation process?
30. What percentage of your work involves the use of an AVM?
31. On a scale of 1 to 5, with 5 being the best/highest, how strong is the outlook for the appraisal profession?
32. Would you consider providing additional products or services to diversify your business?
33. If you would consider providing additional products or services, which of these are you doing or considering to expand or diversify your business?