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2010 National Settlement Services Summit and National Compliance Summit
June 15 - 16, 2010 | Marriott at Key Center | Cleveland, Ohio

As an industry professional, how do you propose any allocation of resources in your organization? You need to understand two components to make decisions:

  • Expense (the “investment”)
  • Return on Investment (ROI)

This outline provides some easy-to-use tools to help you calculate the investment and identify your return.

Understanding Your Conference Expenses

Conference expenses are affected by a number of factors. Before you can even begin to justify conference expenses, you need to calculate what those expenses are. To do so, use the following Expenses Worksheet to develop a cost estimate for attending your selected conference.

Expenses Worksheet

Expense

Guideline

Cost

Conference Registration

 

$

Flight

Try a Web travel service to get a quick estimate

$

Lodging

Conferences usually have special rates with hotel - click here for rate info

$

Transportation: Airport to Hotel

If flying: taxi is estimated at $33

$

Transportation: Hotel to Airport

If flying: taxi is estimated at $33

$

Mileage Reimbursement

Driving to conference? To the airport for your flight? Use Mapquest to calculate distances, then multiply miles by 55 cents/mile (IRS standard for 2009) or whatever your company policy will allow.

$

Parking Reimbursement

At airport for flight departure, or at hotel where conference is located

$

Food Per Diem

Refer to your company’s guidelines for what is allowable. Remember, The Summits already include breakfast and lunch.

$

= total

$

Understanding the Benefits

Let’s face it: Many benefits from conference attendance are hard to quantify. For example, many experts agree that the top benefit of conference attendance is networking value. Where else can you find so many industry contacts facing the same issues as your organization? Are there solutions you’re not aware of?

Although networking is undoubtedly the most important aspect of a conference, it is also the toughest for which to quantify any value.

On the other hand, if an employee came to you and said, “I want you to fund me $2,000 and I don’t know what it’ll do for you,” then you would likely scoff at the offer...and maybe even mumble a few colorful metaphors about his/her suggestion.

When you propose attending The Summits, don’t focus on how much you want to go; focus on what you will specifically bring back to the organization as payback for the investment.

Some specific details you’ll need to identify include:

  • Session content. What sessions have particular relevance to your organization’s work?
  • Vendor contacts. Will the conference showcase vendors with tools you use or are evaluating for potential future use? Is this an opportunity you’ll be able to compare competing tools?
  • Best practices. Will there be training sessions in areas that will immediately benefit your group?

Quantifying the Benefits

Although you might understand the benefits of The Summits that interests you, your manager may not. Therefore, to be most effective in justifying The Summits, you need to clearly articulate the connection between your organization’s knowledge requirements and the conference program. DO NOT assume that your manager will be able to automatically make those distinctions.

To support this process, use the following Benefits Worksheet to help you focus on the benefits. Use whatever makes sense for your particular organization, and omit the rest.

Benefits Worksheet

Your Organization’s Benefits

Specific Needs and the Conference Sessions that Meet the Need

Networking Benefits

The Summits will allow [specific team members] to network with other professionals and vendors in the industry. We will be able to take the pulse of what is happening for tools, technologies, and processes, and hear ideas we weren’t even aware of.

Team Building (if sending a big part of your group)

The Summits will help build our team, providing a forum for team members to discuss tools, technologies, and processes and how we might apply them in our company to improve our information products, workflow, and processes.

Current Technologies

 

Future Technologies Exploration

 

Current Processes

 

Future Processes Exploration

 

Vendors With Tools & Technologies You are Exploring

 

It’s all in the Selling

After you have identified the specific knowledge benefits, you’ve provided both the expenses and benefits your manager needs to decide the value of your proposition.

Salespeople work the same way. They don’t let customers infer the value of what they are selling, they make that leap for them.

Sell your conference attendance!

<< Back to Justification Toolkit

October Research Corporation

Presented by:

Sponsored by:
TSS Software Corp. require Negrete's Notary Service, Inc. SoftPro
Windward ResWare Westcor Land Title Insurance Company
Sunshine Signing Connection, Inc. Simplifile RamQuest Inc.
RedVision Visionet Systems RynohLive
ASK Services TurboDeed The Holler Law Firm, LLC
Skalstad Consulting, Inc. M&I Bank Property Insight
GreenFolders Anderson|Biro Property Info
Kasparnet Inc. Madison Commercial Real Estate Services Carteret Title
  Signature Information Solutions a la mode inc National Corporate Research
  ISGN Mandrien First American CoreLogic Inc.
  FLEX Closing North American Title Insurance Company Closing.com
  Old Republic National Title Insurance Company Stewart First American DataTree
  Orange Coast Title EnTitle Insurance Company Fidelity National Financial
  NexGen Compliance Skye Closings  

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