Paul Bandiera’s introduction to RamQuest was as an industry consultant in 2001. “RamQuest quickly recognized Paul’s talent and strategic ability and convinced him to join the RamQuest Software team in 2002,” said nominator Erin McAnally, also with the software company.
Now, as chief strategy officer and an integral part of the executive team at RamQuest, Paul is instrumental in product development including Complete Closing, Paperless Closer and FileScan Plus. According to the company, milestones Paul is credited with include RamQuest attaining status as a Microsoft Gold Certified Partner with a competency in ISV/Software Solutions in 2006. In addition, Paul has steered development and strategic business decisions for RamQuest’s newest offering, Closing Market. Under Paul’s direction, Closing Market has developed from an abstract idea to an operational network offering participants and easy and efficient way to exchange data and manage products and services. The network includes more than 140 loan officers/mortgage brokers, 14 title companies and nine search services.
What was your first job in the settlement services industry?
At RamQuest providing consulting services for software implementation project management and process reengineering for large title organizations.
Why did you become a software designer?
I started as a technology resource, but soon found that technology was not always the answer. The success of change really relied on people and processes that were empowered by technology. I found personal challenge in bridging the gap between technology and business. This challenge started during the very beginning of my career as a consulting project manager and every step since has been an extension of facilitating business first with better processes and technology.
What about your job gives you the most satisfaction?
Finding the simple solution to the complex issue -- give me a white-board, a room of people with a problem and open minds. I love to pose and answer the “what if” type scenarios that this industry poses daily.
What is the best advice you could give?
Strive on success, learn from failure. You are ultimately accountable and responsible for your own actions and situations. Take every event (positive or negative) as an opportunity to learn and grow.
What is your proudest professional accomplishment?
The real pride comes from the small changes that accumulate over time. Any “one shining moment” is overshadowed by the reflection of growth or benefits that the company or individuals that I work with experience due to my efforts and guidance.
What has been the strangest thing that ever happened to you on your job or the most unusual assignment you ever had?
This answer intentionally left blank for fear that the story could come back to haunt me.
Who has been a significant mentor in your life?
I have been fortunate enough to be surrounded by some very talented people in my career. I look to several key people to emulate and learn from, each one having specific strengths that I tried to absorb. There is the silent respectful, demeanor of my father, the “vision-drive” of Mark McElroy, and the personal accountability that I learned from Neil Syken. I have always tried to learn from the strengths of many individuals to provide me well rounded insight as I encounter new circumstances in my career. All of these mentors have been part of my life during multiple phases of my career, in multiple organizations, and will continue to be a source of education for years to come.
To what do you attribute your success?
Understanding the difference between “doing things right” and “doing the right thing.”
There is also a pretty simple formula: Success = Opportunity + ((Drive + Work) x Passion). Notice in the formula that “Passion” is a huge factor and that “luck” is not part of the equation.
If you could have lunch with any person living or historical, who would it be and why?
I feel like I should give some intellectually stimulating or profound answer, but I’ll go with my great-grandmother. She raised me for the first part of my life before she passed away. We’d have quite a bit to catch up on.
What is something unique about you that not many people know about?
I have nine brothers and sisters and none are within 11 years of my age.
What is your favorite book or movie?
Book – "Life of Pi" (Yan Martel) Movie – "The Godfather II" and "Field of Dreams"
What do you do to relax?
I have two 5-year-old boys, which does not lend itself to the typical definition of relaxation, but the times we get to spend on things like fishing, camping, and working in the garage take me far away from any stress that I feel. I’ll have time for the traditional “relaxation” when they grow up; right now I’ll relish them being 5 years old now and then.
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